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Privacy Policy

Last updated: April 7, 2026

Overview

ipto.ai is operated by IPTO AI Pte. Ltd., a company incorporated in Singapore ("we", "us", "our"). We are committed to protecting the privacy of our users and visitors in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore and other applicable data protection laws. This Privacy Policy describes how we collect, use, and protect personal data when you visit our website or interact with our services.

Information We Collect

Information you provide

When you email us at [email protected], we receive any information you choose to include, which may consist of:

  • Name and email address
  • Company name (optional)
  • Role or area of interest
  • Message content

Automatically collected information

We may collect standard web server logs including IP addresses, browser type, and pages visited. We do not use third-party tracking cookies or behavioral advertising.

Purpose and Use of Personal Data

We collect and use your personal data for the following purposes:

  • Respond to your inquiries and provide support
  • Send updates about our platform (with your consent)
  • Improve our website and services
  • Comply with legal obligations under Singapore law

Consent

By providing your personal data to us, you consent to the collection, use, and disclosure of your personal data in accordance with this Privacy Policy. You may withdraw your consent at any time by contacting us at [email protected]. Please note that withdrawal of consent may affect our ability to provide certain services to you.

Data Sharing and Disclosure

We do not sell, rent, or share your personal data with third parties for marketing purposes. We may disclose your personal data where required by law, regulation, or court order in Singapore or any other applicable jurisdiction.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required under applicable Singapore law. When your personal data is no longer needed, we will securely dispose of or anonymise it.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks, in accordance with the PDPA.

Your Rights

Under the PDPA, you have the right to:

  • Access your personal data held by us
  • Request correction of any inaccurate personal data
  • Withdraw consent for the collection, use, or disclosure of your personal data
  • Request information about how your personal data has been used or disclosed in the past year

To exercise any of these rights, contact us at [email protected]. We will respond to your request within 30 days.

Transfer of Personal Data

Where we transfer your personal data outside of Singapore, we will ensure that the receiving jurisdiction provides a comparable standard of data protection, in accordance with the PDPA.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Contact

For privacy-related questions or to exercise your data protection rights, contact us at [email protected].

IPTO AI Pte. Ltd.
Singapore